A big cyber attack has hit one of the world’s top luxury brands. Louis Vuitton is now under investigation in Hong Kong. A large data leak exposed the personal details of many customers. This is not the first time. The brand has faced similar attacks in other countries too.
419000 Customers Affected in Cyber Breach
The Office of the Privacy Commissioner for Personal Data in Hong Kong is now looking into a major data leak. The leak affects 419,000 Louis Vuitton customers. The stolen data includes names, passport numbers, phone numbers, and email addresses. It also includes home addresses, birth dates, shopping history, and product preferences.
The information is personal but does not include payment or credit card details. The privacy office is checking how the leak happened and if there was any delay in reporting it.
Louis Vuitton confirmed that no payment or credit card data was included in the breach. A company spokesperson in Hong Kong stated that steps are being taken to manage the situation and protect customer information.
No official complaints have been received so far, according to the privacy watchdog. However, the investigation will examine whether there was any delay in reporting the breach to the authorities.
This incident follows similar cyberattacks in the United Kingdom and South Korea, where the brand also reported theft of customer data. In May, Christian Dior Couture, another luxury label under the LVMH group, was also hit by a cyberattack.
Timeline of the Cyberattack and Response
Suspicious activity was first noticed in Louis Vuitton’s systems in France on June 13. By July 2, the company confirmed that Hong Kong customer data had been affected. Louis Vuitton’s Hong Kong office was informed on the same day.
However, it was only on July 17 that the company officially reported the data leak to Hong Kong’s privacy office. This delay is now a key part of the ongoing investigation.
The company found that someone had accessed customer data without permission. It acted quickly to fix the problem. Louis Vuitton brought in cybersecurity experts to help. They are looking into how the breach happened. The company also started telling regulators and affected customers about the leak.
The company says it has now strengthened its security systems to prevent similar incidents in the future.
Data Breach Adds Pressure to Luxury Brand
Following the recent cyberattacks, Louis Vuitton, a well-known brand under LVMH Moët Hennessy Louis Vuitton SE, is currently under increasing strain. The brand is a popular target for hackers due to its global reputation and clientele.
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The stolen data is very sensitive. A large number of customers are affected, which makes the case more serious. No bank or payment details were leaked. But personal details like passport numbers and shopping habits were taken. This kind of data is valuable. It can be misused easily.
The privacy office is checking if Louis Vuitton reported the leak on time. It is also checking if the company followed the right steps. In Hong Kong, companies must act fast when customer data is stolen.
The situation is still being investigated at this time. In order to handle the situation and safeguard its clients, Louis Vuitton is still collaborating closely with authorities and specialists.
